Employment Services

Staff of employment placement agencies and permanent staff of temporary help services firms typically are made up of employment interviewers, administrative support workers, and managers. The qualifications required of employment interviewers depend partly on the occupations that the employment placement agency or temporary help services firm specializes in placing. For example, agencies that place professionals, such as accountants or nurses, usually employ interviewers with college degrees in similar fields. Agencies specializing in placing administrative support workers, such as secretaries or data entry keyers, are more likely to hire interviewers with less education, but who have experience in those occupations. Staffs of professional employer organizations include professionals in human resources management, payroll, risk management, legal services, financial management, employment compliance, and administration.

Although administrative support occupations, such as receptionists, usually do not require formal education beyond high school, related work experience may be needed. Sometimes, staff experienced in administrative support occupations advance to employment interviewer positions. Most managers have college degrees; an undergraduate degree in personnel management or a related field is the best preparation for these jobs. Employment, recruitment, and placement specialists often advance to managerial positions, but seldom without a bachelor’s degree.