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The employment services industry offers opportunities in many occupations for workers with a variety of skill levels and experience. The majority of temporary jobs still require only graduation from high school or the equivalent, while some permanent jobs, such as those in management, may require a bachelor’s or higher degree. In general, the training requirements of temporary workers mirror those for permanent employees in the economy as a whole. As the industry expands to include various professional and managerial occupations, a growing number of jobs will require a bachelor’s or advanced degree.
Advancement as a temporary employee usually takes the form of pay increases or greater choice of jobs. More often, temporary workers transfer to full-time jobs with other employers. Turnover among temporary workers within temporary help services firms usually is very high; many accept offers to work full time for clients for whom they worked as temporary workers. Some experienced temporary workers may be offered permanent jobs with help firms, such as training others for temporary jobs.
Although administrative support occupations, such as receptionists, usually do not require formal education beyond high school, related work experience may be needed. Sometimes, staff experienced in administrative support occupations advance to employment interviewer positions. Most managers have college degrees; an undergraduate degree in personnel management or a related field is the best preparation for these jobs. Employment, recruitment, and placement specialists often advance to managerial positions, but seldom without a bachelor’s degree.