Get the Skills to Be a Desktop Support Analysis Professional

A woman at a Mac computer wearing a headset. She is a desktop support analysis.
Successful graduates enter the field of desktop support with confidence.

Desktop Support Analysis Training in as Little as 120 Hours*

Businesses are relying more and more on technology, meaning those with skills in desktop support analysis are in high demand. If you’re looking to get highly sought-after skills for a rewarding career working with computer systems and network support, AlphaPrimeTech can help you get there with industry-recognized training and dedicated placement support upon graduation.

And the best part? You can be out in the workforce in as little as 3 months!*

In the desktop support analysis course, you’ll get the key skills to enter the field of desktop and network support. This course prepares you to be able to take on a variety of challenges in real-life organizations. Take your passion for technology and knack for problem-solving and transform them into a fulfilling career! At AlphaPrimeTech, each course is led by experienced, working IT professionals. 

The best way to see if AlphaPrimeTech is the right fit for you is to see it for yourself. You can tour our facilities, meet with students and instructors, even chat with our admissions team to learn about your future opportunities. Book a Tour Now or Get more information .

Becoming a Confident Desktop Support Analyst

Our course gets you the skills to become a confident desktop support analyst, all while being taught by industry-experienced instructors who know the core skills you need to succeed in your future career.

Throughout this course, you’ll learn to:

  • Assemble and disassemble computer hardware
  • Install, configure, and troubleshoot hardware
  • Troubleshoot network configuration and internet connectivity
  • Configure interfaces, use DOS commands, use Control Panels
  • Use Windows system tools, data backup, and performance optimization
  • Work with clients and apply your skills to resolve computer issues and improve services
  • And more! 

With our industry-expert trainers, flexible schedules, and 20 years’ experience in placement assistance for students, AlphaPrimeTech is here to get you the skills to pursue a rewarding career in a desktop support position.

Prerequisites: Students must possess a High School Diploma or GED equivalent.

Is a Desktop Support Analyst Career right for You? Find Out! Take the "Alpha Prime Tech Desktop Support Analyst Career Readiness Quiz"

This fun, online quiz takes 3 minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for. Get your Desktop Support Analyst career readiness score now >>

Career Opportunities

Students that complete this course go on to find rewarding careers in the IT industry as well as in a variety of other industries. Students are able to apply existing industry knowledge to their new skill set and apply it to desktop support analysis. Successful graduates of the desktop support analysis course will feel fully prepared and confident in addressing the real needs of businesses.

The further adoption of cloud computing by both large and small businesses and an increasing use of IT services in business and healthcare settings is expected to increase demand for desktop support analysts.

With over 20 years’ experience in placement assistance, we know exactly what employers are looking for and how to get you the skills and knowledge to meet their expectations. With a faster than average job growth rate** in Technical Analysis careers, successful graduates of this course will feel confident in entering the workforce with the key skills they need to succeed.


The face-to-face interaction with fellow students and especially with the instructor. There is nothing better in study than being able to ask questions and have the explanation clearly and quickly given.

Get the Support You Need to Launch a Successful Career

Career training isn’t about getting a diploma – it’s about getting a job you love. AlphaPrimeTech is dedicated to supporting you throughout your career. Experienced job placement professionals are happy to help with things like resume preparation, interview techniques, and job searches.

Government funding is available to those who qualify.

Is a Rewarding Career in Desktop Support Analysis Right for You? Get More Information…

If you’re interested in learning more about desktop support analysis and exploring whether this might be the career path for you, fill out the form on this page to receive more information.

Our friendly and knowledgeable Admissions Representatives are also happy to answer any questions you may have and can help with everything from course enrollment to financial assistance.

To speak with an Admissions Rep right away, give us a call at 1-516-595-9973.

*Program length when completed in normal time.